Here at itsMYtime we are commited to respecting and protecting your privacy when you are using our site, Our private policy outlines any personal information that we will collect from you, how we keep it safe, and how we use this information. We advise you take the time to read our policy so that you are fully aware of our practices relating to the personal information you disclose. 

Information we may Collect

Whilst you are exploring itsMYtime and looking at all of our different pages we will collect information such as when you visited our site, how you arrived on our site, the pages you visited, and how long you spend browsing individual pages on our site.

During the signing up process to become a member of itsMYtime, personal information such as you rname, date of birth, and email address will be collected. 

itsMYtime does not collect or process information relating to debit cards, credit cards, or any other payment cards. This information is collected by a trusted payment processing company called Stripe. This is done to ensure your payment details remain safe and secure. They will only provide us with limited information which includes your card type, expiration date, billing address, and the last 4 digits of your long card number.

Once you're a member, if you choose to invite others to 'grow the community,' we willask for their email address. We will then use this information to send an email to that person inviting them to become a member. We only use this information to send the invite, not for any marketing purposes or ad campaigns. If the individual you have invited would like us to remove their information they can do so by opting out as described in the invitation.

Security of Information

It is incredibly important to us to keep your personal information safe and secure. We follow generally accepted standards to protect the information submitted to us. If you have any queries relating to the safety and security of your information then feel free to contact us. The only exceptions to this are outlined in the ‘Discloure of your information’ section below. 

As previously mentioned your payment details are kept secure by a payment processing company called Stripe. They are one of the World's leading payment processing companies when it comes to the safety of your payment information. 

Storage of Personal Information

All information you provide to us is stored on our secure servers based within the UK. itsMYtime's site is hosted by Tsohost who pride themselves on keeping the site running efficiently as well as maintaing the safety and security of all data files.

All payment transactions are encrypted using SSL technology. All payment information is stored with our payment processor Stripe.

When you have become a member you will have access to all features on itsMYtime. To get into the members only areas you will have created a password. You are responsible for keeping this password safe and secure. We advise you do not share this password and change it frequently. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to and from the site. Therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will not keep your personal data stored for any longet than is necessary.

If you decide to cancel your membership for any reason then we will keep your details stored incase you decide to become a member again. If you wish to have all of your information deleted then contact us and ask for your information to be removed.

Alteration of Personal Information

Once you've become a member of itsMYtime you can gain full access to your personal information within the ‘itsMYaccount settings’ section. You have the option to modify any of your information within this section. For instance your name, email address, log in details, or payment details. To request the deletion of any of your personal details then feel free to contact us.

Request your Personal Information

If you wish to view a copy of the personal data we have collected from yourself then simply, click here.

How we use your Information

We use the information you provide us with;

  • To help make your experience on itsMYtime the best it possibly can
  • To analyse and improve the peformance of the site
  • To protect the security or integrity of our site when necessary
  • To send you important notices regarding itsMYtime
  • To help promote and market products to that we believe you maybe interested in.
  • To carry out any obligations arising from any agreements entered into between you and ourselves

Disclosure of your Information

In some circumstances, based on your request, we may need to disclose your personal information to a third party so that they can provide the service you have requested. It is the responsibility of any third party that you authorise to receive data and they protect that information in accordance with applicable laws, and use it only to provide the services or information you have requested.

If itsMYtime’s service providers require this information to provide services for itsMYtime. We will require that each of our service providers agree to maintain the safety, security, and confidentiality your personal information.

In the event that we sell or buy any business or asset.

If itsMYtime or any of our assets are acquired by a third party, in which case personal information held by us about our members will be on of the transferred assets.

If we are obligated to disclose your personal information in order to comply with any legalities. Or to protect the rights, property, or safety of itsMYtime or any of our members. For example exchanging information with other companies for the purposes if fraud protection. 


Our website uses 'cookies', which are small data files that are used as unique identifiers. They are sent from the website's servers to your computer, tablet, or mobile phone and stored on your device, and may then be sent back to our website's servers with updated data as you browse our website. Head over to our Cookie Policy if you would like more information on the cookies we use.


If you have subscribed to our monthly newsletter then we will use the information you give to us to provide the communications you have requested. If you wish to cancel the newsletter then simply select unsubscribe at the bottom of the newsletter or contact us and ask us to remove you from the list of subscribers.

Our Community

Here at itsMYtime we encourage a positive online community. We want as many of our members as possible to interact, support, and empower each other. Therefore all members can view all posts that are posted within the communal areas of itsMYtime (Wall of AI, Supoort Rooms, Positivity Board). So please be aware that if you do post anything in the communal areas of itsMYtime then other members will be able to view this and also be able to click on your picture and view your profile. This will give them access to information on your profile page including; your name, picture, why you joined itsMYtime, and your signature strengths. They will not be able to see your wellbeing programme or the wellbeing workout you are currently working on. If you do not wish other people to see your profile then you have the option to post as anonymous in communal areas.

If you wish any information posted by other members to be removed from the communal areas of itsMYtime, simply then click report on the post and inform us of the reason why you would like it removed. 

Third Party Sites

Our website contains links to other sites to provide you with further valuable information. If you follow a link to any external site then please be aware that they will have their own private policies in place and we do not accept any responsibility for these sites.  

Privacy Policy Updates 

As we grow and evolve we may need to update our private policy to reflect changes to our service. If we proceed with any changes we will notify you. We recommend you periodically review this page for our latest information on our policy.